VIVA Strategy + Communications completed a cost model for Quality Start Los Angeles (QSLA) to support them in better understanding the cost of implementing their QRIS model and begin sustainability planning.


Los Angeles County has a long history of implementing quality improvement activities, including operating two different QRISs. With the release of First 5 California IMPACT funds in 2015, agencies and partners in Los Angeles County with expertise in supporting improved outcomes for early care providers, children, and families were convened to develop a countywide QRIS vision and model, now called Quality Start Los Angeles (QSLA). These partners include: First 5 LA, Los Angeles County Office of Education (LACOE), Child360, Child Care Alliance of Los Angeles (CCALA), County of Los Angeles Child Care Planning Committee, PEACH (Partnerships for Education, Articulation and Coordination through Higher Education), and the Office for the Advancement of Early Care and Education (OAECE). VIVA was engaged to provide strategic consultation to this effort, including developing a cost estimation model.


The Architects’ goal was to implement a uniform QRIS model that was built on lessons learned and best practices. Once defined, it was a critical for QSLA to understand the cost to operate the proposed model and the staffing structure needed to support implementation.

VIVA conducted a custom QRIS cost modeling process that gathered data on costs, staff time, and implementation processes. The resulting cost model breaks down all costs into specific elements, so that aspects of implementation can be assessed independently.

QSLA’s cost model has significantly informed decision-making and the implementation effort in LA County. It provides the Architects with a flexible, evolving tool that can be updated as implementation and costs evolve.

Want to learn more about our work with Quality Start Los Angeles? Click here.

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